Agora is the open, secure and scalable platform built for the oil and gas industry. By harnessing the power of edge computing and data analytics, Agora is the gateway to edge intelligence.
Explore the Agora Platform
Connect all your edge devices to a single ruggedized gateway.
Use Agora's managed services to maximize your edge intelligence.
Safeguard your edge ecosystem with a platform secure by design, in operations and across the ecosystem.
Analyze data, create custom triggers and send actions back to the edge for fast-loop control.
Explore edge computing for your oilfield operations, or add your app to the Agora Marketplace.
Leveraging edge computing and IoT to solve critical oil and gas challenges
Explore the Use Cases
Explore how the Agora platform helps operators monitor artificial lift in real time, secure real-time access for multiphase flow meters and enhance other critical aspects of production.
The power of edge computing can help operators optimize the efficiency of their oil and gas processing facilities. Learn more.
Agora, a Division of Schlumberger Technology Corporation (“Agora”), has a long-standing commitment to safeguard the privacy of information entrusted to us. We are concerned about privacy issues and want you to be familiar with how we collect, use and disclose information. The privacy principles and procedures set forth below are intended to tell you how we collect, use, and distribute your information via our Websites and how you can update and delete your information. This statement does not cover information collected from sources other than our Websites. Throughout this Statement we will use the terms “Agora”, “we”, “our” and “us” which refer to Agora.
Please check each portion or page of the Site that you visit. Certain portions or pages of the Site may contain changes to the Privacy Statement applicable to your use of that portion or page, for example, certain applications may request additional information from you.
By using this Website, you agree to the terms of this privacy statement.
If you use the Websites, Personal Information that identifies you as an individual or that relates to an identifiable person (“Personal Information”) may be collected and processed by Agora employees. In general, we collect and process Personal Information when you knowingly provide it to us, such as:
Agora collects your information in different ways. Below are some examples of how we may collect your information.
We may need to collect and process these types of Personal Information in order to provide the Services to you, or because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide you with the Services, including the following.
We do not knowingly collect sensitive Personal Information (such as, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) from you via the Websites. We also ask that you not send us, and you not disclose to us, any sensitive Personal Information on or through the Websites or otherwise.
In nearly all cases your Personal Information may be collected or processed by, and transferred to, Agora facilities in the United States and in other countries where Agora does business. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Websites you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
If you are located in the European Economic Area (EEA): Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission to protect your Personal Information.
We may share your Personal Information with our affiliates for the purposes described in this Statement. To the extent that these entities have access to your information, they will follow privacy practices no less protective than the practices described in this Statement, to the extent allowed by law.
Other than with your consent, Agora will not sell, trade, or disclose your Personal Information to third parties that want to market products to you.
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
We and our service providers may collect Other Information in a variety of ways, including:
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy.
In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated as Personal Information as long as it is combined.
Aggregated or anonymized personal data does not personally identify you or any other user of the Sites. It may be used for statistical analysis and administration, including analysis of trends, tailoring products and services, risk assessment and analysis of costs and charges in relation to our products, services, and solutions.
Agora wants to maintain only accurate information about users of the Website. If you would like to request access to Personal Information that you have previously provided to us you may contact us by sending inquiries to the Contact Information below. We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information to which you would like access and your purpose for making the request. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).
Agora will not retain your Personal Information longer than is necessary and permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Agora has implemented technological and operational security processes to protect your personally identifiable information from loss, misuse, alteration, or unintentional destruction. While no security measure can guarantee against compromise, Agora regularly reviews and updates its security measures in an effort to provide appropriate security for all information held by Agora. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
Agora reserves the right to change, modify, or update this Statement at any time. Your use of the Services following these changes means that you accept the revised Privacy Statement. We will notify you of any material changes to our Policy as required by law.
Agora takes children's privacy seriously. The Websites are not directed to individuals under the age of thirteen (13) and we ask children under the age of 13 not to send any personally identifiable information to the Websites without the consent of their parents or guardians. Agora encourages all parents and guardians to instruct their children in the safe and responsible use of personal information on the Internet. Agora will not knowingly collect, use, or disclose to third parties any Personal Information collected from children, and we are committed to complying with applicable laws and requirements, such as the United States' Children's Online Privacy Protection Act (COPPA).
We may provide links to third party sites. Since we do not control these websites, we encourage you to review the privacy statement posted on these (and all) third party sites. Agora is not responsible for the privacy statements or practices of sites and services controlled by companies or organizations other than Agora. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.
Customers should direct comments or questions regarding this Statement to the email provided on the Website. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
If you reside in California, you have the right to ask us one time each year if we have shared Personal Information with third parties for their direct marketing purposes. To make a request, please contact us via the email provided on the Website. Indicate in your communication that you are a California resident making a 'California Shine the Light' inquiry.
We want to draw your attention on your rights regarding your Personal Information you provided us with:
Effective Date: 1 April 2019